Our Terms & Conditions

Your order

You can order by phone, on-line or by post, and we accept payment by cheque, credit and debit card. Payment will be taken immediately and prior to despatch – in the case of cheques, we will await clearance before despatch and we ask for your patience if paying this way. All credit card payments are input over a secure encrypted website and handled by Paypal.

All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled, for example ‘out of stock’, you will be given a full refund. Payment is accepted by most credit cards. We now accept American Express. If paying by credit card your statement will show ‘Liquid Weather’. Please make cheques payable to ‘Global Merchandise’ .

All prices are in Pounds Sterling, including VAT and carriage/post and packing charges. We reserve the right to change any advertised price or withdraw special offers at any time and will advise you of any such change before despatch.

Packaging and delivery

All products available on this website can be delivered to your door within (typically) 4 days in mainland UK , slightly longer overseas, for one flat carriage or postage rate. We ship worldwide so please contact us for a delivered price. All orders will be dispatched as quickly as possible. For urgent or overseas deliveries please contact us.

Privacy and data protection

We request your name, address and e-mail address to enable us to deliver product to you and inform you of relevant future offers. We WILL NOT pass your contact details to ANY third parties except our suppliers in order to despatch product to you. It is useful to provide a phone number in case there is a query on your order or delivery issue.

We will take all reasonable care to keep your order secure, but we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

Satisfaction guarantee

If you are not fully satisfied or have a query, the first thing to do is phone or e-mail us. We can usually sort out any issues quickly. If, in the unlikely event that one of our products causes you any problems or dissatisfaction, please call us. We want you to be entirely satisfied and recommend us to others.